Support

Everyone.net offers three comprehensive support plans to complement our one_business packages: Silver, Gold, and Platinum. Each level is designed to maximize your Everyone.net messaging service and allow you to provide the best possible experience for your end-users. There are also a variety of quick start tools online that leverage the expertise we've developed through serving thousands of email clients since 1998.

	Silver (Pro100)	Gold (Pro200)	Platinum (Pro300)
24x7x365 Tier One email technical support for administrators and end users (24 hour SLA)
5am - 5pm PT Monday-Friday Phone technical support for administrators and end users
Online access to FAQs / Knowledgebase
Online access to current system status notices and maintenance announcements
Online technical documentation
Individual introductory training session for new clients
24x7 access to web-based account management tools
One administrative training session for new clients
Fee-based Migration Services available upon request
30-day administrator notification for major releases

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